Customer Service Feedback Form

Thank you for visiting Tay Valley Township. We value all of our customers and strive to meet everyone's needs.

Please tell us the date you visited:

Please tell us the time you visited:

Email Address

Instructions - Customer Service Feedback Form

The following are the steps that the Municipality shall take upon receipt of a Customer Service Feedback Form:

1. The Municipality will respond either in writing, in person, by email or by phone acknowledging receipt of the Customer Service Feedback Form.

2. The response will set out the action to be taken in response to any complaints.

3. A response shall be provided within twenty-one days of receipt of the form.

4. Information about the feedback process will, at a minimum, be posted on our website.

References

Visit Information

Location:

Staff Person or Position:

Department:

Did we respond to your customer service needs today?

Yes

Somewhat

No

Please Explain.

Was our customer service provided to you in an accessible manner?

Yes

Somewhat

No

Please Explain.

Did you have any problems accessing our goods, services or facilities?

Yes

Somewhat

No

Please Explain.

Please add any other comments you may have:

Please check the box below if you would like to receive a response to your feedback.

I would like to receive a response to my feedback

Contact Information: